top of page

Privacy Policy

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our Service, and it explains your privacy rights and how the law protects you. We use your personal data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation


Words with initial capital letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural form.

Definitions


For the purposes of this Privacy Policy:

  • Account: A unique account created for you to access our Service or parts of our Service.

  • Company: Refers to Digilutions Limited (trading as “Digilutions”), “we,” “us,” or “our” in this Agreement.

  • Cookies: Small files placed on your computer or mobile device by a website that contain details of your browsing history on that website, among other uses.

  • Country: United Kingdom.

  • Device: Any device, such as a computer, mobile phone, or tablet, that can access our Service.

  • Personal Data: Any information relating to an identified or identifiable individual.

  • Service: Refers to our website (www.digilutions.com) and any related services provided by Digilutions.

  • Service Provider: Any natural or legal person who processes data on behalf of Digilutions.

  • Third-Party Social Media Service: Any social network or website that allows you to log in or create an account to use our Service.

  • Usage Data: Data collected automatically either generated by your use of the Service or from the Service infrastructure (for example, page visit duration, unique device identifiers, etc.).

  • You: The individual or entity accessing or using our Service.

2. Collecting and Using Your Personal Data

2.1 Types of Data Collected

Personal Data
While using our Service, we may request that you provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Email address

  • First and last name

  • Phone number

  • Address, including city, postcode, and region

Usage Data
Usage Data is automatically collected when you use our Service. This data may include:

  • Your device’s Internet Protocol (IP) address

  • Browser type and version

  • Pages visited on our Service

  • Time and date of visits

  • Duration spent on pages

  • Unique device identifiers and other diagnostic data

Information from Third-Party Social Media Services


If you choose to register or log in through a Third-Party Social Media Service (such as Google, Facebook, Twitter, or LinkedIn), we may collect personal data associated with that account, such as your name, email address, and any information you opt to share with us.

Tracking Technologies and Cookies


We use Cookies and similar technologies (e.g., beacons, tags, and scripts) to track activity on our Service and store certain information. Cookies may be “Persistent” (stored until deleted) or “Session” (deleted when you close your browser). They help us provide, improve, and analyze our Service.

Necessary/Essential Cookies: These are essential for enabling the core functionalities of our Service.
Functionality Cookies: These remember your choices (like language or login details) and enhance your experience.


Cookies Policy: For more details on how we use cookies, please review our Cookies Policy.

3. Use of Your Personal Data

We may use your Personal Data for the following purposes:

  • Providing and Maintaining our Service: To monitor usage, manage accounts, and ensure our Service operates smoothly.

  • Contract Performance: To fulfill the Service contract and manage related communications.

  • Communication: To contact you via email or other methods regarding updates, security alerts, and marketing communications (unless you opt out).

  • Improvement and Analysis: To analyze usage trends, improve our Service, and evaluate the effectiveness of our marketing campaigns.

  • Business Transfers: To support any merger, acquisition, or restructuring activities in which your Personal Data may be transferred.

  • Legal Requirements: To comply with legal obligations, protect our rights, or investigate potential wrongdoing.

4. Retention of Your Personal Data

We will retain your Personal Data only as long as necessary to fulfill the purposes for which it was collected and as required by applicable law. Usage Data is generally retained for a shorter period, except where longer retention is required for security, analytical, or legal purposes.

5. Transfer of Your Personal Data

Your information may be processed at Digilutions’ operating offices and other locations where our facilities or service providers are located. By using our Service, you consent to the transfer of your information to these locations, which may have data protection laws that differ from those in your country. We will take all reasonable measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Disclosure of Your Personal Data

Business Transactions:
If Digilutions is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will notify you before such changes take effect.

Law Enforcement:
We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other Legal Requirements:
We may disclose your Personal Data in good faith when necessary to:

  • Comply with a legal obligation

  • Protect and defend our rights or property

  • Prevent or investigate possible wrongdoing

  • Protect the personal safety of users or the public

  • Protect against legal liability

7. Security of Your Personal Data

The security of your Personal Data is important to us. We use commercially acceptable means to protect your information, though no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

8. Children’s Privacy

Our Service is not intended for anyone under the age of 13. We do not knowingly collect Personal Data from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us immediately at hello@digilutions.co.uk, and we will take appropriate steps to remove the information.

9. Links to Other Websites

Our Service may contain links to other websites that are not operated by Digilutions. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any website you visit.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Continued use of our Service constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@digilutions.co.uk

bottom of page